FAQ

Do you have an actual store or are you just online?

Yes we have a store with expert bra fitters and a seamstress on premises. We are a small family owned business with a brick and mortar store in Brooklyn NY that has been in business since 1984. Our success in business has been due to an emphasis on customer service and satisfaction with selling only high quality and carefully selected products at fair prices. We hope to make you one of our many satisfied customers.

Why am I having trouble completing my order?

Please make sure the name, address and credit card security code (CVV) you have entered match your credit or debit card statement information. The credit or debit card transaction will not be accepted unless this information matches exactly.

 Who pays for return shipping?

Free Return Shipping In The 48 Contiguous States.

When will my order be shipped?
We usually ship in-stock items within 1-3 business days, excluding holidays. If an item is backordered we will notify you and find out what you want to do.
How do I measure my Bra Size?
  • Step 1: Take Your Bust Measurement
    • Wrap a measuring tape around the fullest part of your bust (at nipple level). Take a deep breath in and out to ensure the tape isn’t too tight. Round to the nearest whole number.
  • Step 2: Determine Your Band Size
    • Measure around your torso directly under your bust where the band would naturally sit. The measuring tape should be level and snug. Round to the nearest whole number. If the number is even, add four inches; if the number is odd, add five inches—your band size is the sum of this calculation.
  • Step 3: Calculate Your Cup Size
    • To determine your cup size, first subtract your band measurement from your bust measurement and refer to the cup size chart below. For example, let’s say your bust measurement is 40” and your band size is 36” (40” - 36” = 4”). Check the chart below to discover your cup size. In this example, you’re a D cup, so stock up on 36D bras.

CUP SIZE CONVERSION CHART

How Do Bra Sizes Work?

Helpful Hint: Your bra size changes just like your dress size, so you should plan to get refitted as needed.

How Should A Bra Fit?

Your bra should feel snug, yet comfortable. How will you know when you’ve found the perfect fit? To make sure a bra size is correct, give it a test with these 7 check points:

  • 1.  Bend at the waist and hook your bra. Your breasts should be completely covered in the cups.
  • 2.  Adjust the band. Be sure the back and front of the bra are level.
  • 3.  Make sure it’s not too loose. You should be able to slide only 1 finger underneath the band.
  • 4.  Fix falling straps. Tighten the band and shorten the straps for a better fit.
  • 5.  Stand sideways in a mirror. Your breasts should sit midway between your shoulders and elbows.
  • 6.  Comfortable fit. If you need to go down a cup size, then go up one band size and vice versa.
  • 7.  Choose the perfect fit on the outermost hook. This way when the bra loosens over

What are the Common Bra Fit Problems?

There are few telltale signs that you may not be wearing the right bra size from wrinkling in the cups to a bra that hikes up when you lift your arms. Not all bras are created equal. Different brands may run smaller or larger depending on the style. We get that bra size can be confusing, so think of it like jeans shopping. You don’t always wear the same size pants and you would never assume a pair fits without trying it on first. The same is true for bras! Here are some practical tips on how to avoid the ill-fitting, uncomfortable bra:

  • The bra band is too tight. Your bra band should fit snugly around your body, and still allow you to breathe comfortably.
  • The straps dig in. Your straps should not be too tight, and you can always adjust them.
  • The straps are falling down. If your straps are too loose, just adjust them for a better fit.
  • The bra band rises up. Should your bra band be a bit big, fasten your hooks on
    the tightest section.
  • The bra band creates bulges. It should not be too small.
  • The cups are too loose. They should cover your entire bust without any gaps.
  • The cups are too tight. There should not be any spillage from the cups.